Our Privacy Commitment at a Glance
The Academus is dedicated to upholding the highest standards of student safety, transparency, and data protection. We strictly protect educational and contact records, never sell personal information to commercial third parties, and implement robust safeguards across all virtual learning sessions.
1 Introduction & Scope
The Academus ("we," "our," or "us") provides specialized 1-on-1 tutoring, customized academic readiness assessments, and exam preparation programs for students enrolled in international and national curricula, including Cambridge International, Edexcel, AQA, IGCSE, Junior Classes, and Quran & Tajweed.
This Privacy Policy explains how we collect, process, store, and safeguard information provided by parents, legal guardians, and students who visit our website (theacademus.com) or participate in our tutoring services.
2 Information We Collect
We collect only the minimum necessary information required to tailor learning plans, schedule sessions, and communicate academic progress:
- Contact Details: Parent or student full name, WhatsApp/phone number, and email address submitted through consultation forms, demo requests, or our Free Academic Readiness Check.
- Academic Profile Data: Enrolled curriculum (e.g., Cambridge, Edexcel, AQA, IGCSE), current grade or year, target subjects (e.g., Mathematics, Sciences, English, Accounting, Computer Science), and primary academic goals.
- Session & Learning Records: Tutor feedback notes, homework completion tracking, diagnostic evaluation results, and attendance records.
- Session Recordings: Sessions may be recorded for academic continuity, quality assurance, and safeguarding purposes. Where a recording exists, it may be retained until the end of the student's current term or course, after which it is securely deleted.
- Billing Details: Invoicing information and transaction records. Payments are securely processed through accredited payment providers; The Academus never stores raw credit or debit card numbers on its servers.
- Technical Device & Analytics Data: IP address, browser type, device information, and interaction telemetry via privacy-respecting cookies to optimize site performance and reliability.
3 How We Use Your Information
Your information is processed strictly for legitimate educational, operational, and customer support purposes:
Personalized Tutoring Matching
Pairing each student with a subject specialist qualified in their exact curriculum and examination board.
Academic Plan Delivery
Preparing and delivering customized diagnostic roadmaps and academic improvement schedules.
Coordination & Scheduling
Contacting parents and students via WhatsApp and email to arrange trial sessions and lesson timings.
Continuous Progress Reporting
Sharing periodic milestone updates and test assessments with parents to track grade improvement.
4 Child Safety & Student Safeguarding
As an academy instructing minor students, child protection is our highest priority:
- Parental Consent: Registrations and lesson agreements for students under 18 must be authorized by a parent or legal guardian.
- Vetted Educators: All faculty undergo stringent identity verification, academic credential audits, and background checks prior to onboarding.
- Session Recording & Supervision: 1-on-1 or group sessions may be recorded by The Academus for academic review, quality assurance, and student safety. Where a recording exists, it is accessible only to the student, their parent/guardian, the assigned tutor, and authorized Academus admin/compliance staff — recordings may also be reviewed internally for tutor quality audits and training purposes. Recordings may be retained until the end of the student's term or course, then securely deleted. Recording or distribution of sessions by any party outside The Academus — including students, parents, or third parties — is strictly prohibited without written consent.
- Open Parental Access: Parents and guardians maintain the unconditional right to sit in on any tutoring session or review session lesson logs.
5 Information Sharing & Third Parties
The Academus does not sell, rent, or lease personal information to marketers or advertisers.
We disclose personal data only to trusted operational service providers who assist in service delivery under strict confidentiality agreements:
- Virtual Classroom Providers: Encrypted enterprise video meeting solutions (such as Zoom or Google Workspace) used solely for conducting classes.
- Communications Tools: Secure WhatsApp Business and transactional email gateways to deliver scheduling reminders and academic reports.
- Legal & Compliance Authorities: Only when required by law, subpoena, or to protect the vital interests and safety of a student.
6 Data Storage & Security
We implement administrative, technical, and physical security measures designed to protect your personal information against unauthorized access, loss, alteration, or misuse. All website transmissions are encrypted using standard Transport Layer Security (TLS/SSL). Access to student academic files is restricted strictly to authorized academic advisors and the student's assigned tutor.
7 Your Rights & Control
Depending on your jurisdiction, you have fundamental privacy rights concerning your personal information:
Right to Access: Request a copy of the personal and academic records we hold about you or your child.
Right to Rectification: Request correction of inaccurate or incomplete contact or academic information.
Right to Erasure ("Right to Be Forgotten"): Request deletion of your contact records where no legal retention requirement exists.
Right to Opt-Out: Unsubscribe from non-essential communications at any time with a single click or WhatsApp reply.
8 Contacting Our Compliance Office
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact our academic administration office:
